Enterprise mobility management

Enterprise mobility management (EMM) is the set of people, processes and technology focused on managing mobile devices, wireless networks, and other mobile computing services in a business context. As more workers have bought smartphone and tablet computing devices and have sought support for using these devices in the workplace, EMM has become increasingly significant.

The goal of EMM is to determine if and how available mobile IT should be integrated with work processes and objectives, and how to support workers when they are using these devices in the workplace.

The discipline evolved from Mobile Device Management (MDM) in the early 2010s as the widespread adoption of smartphones, tablets, and bring your own device (BYOD) policies made device-only management insufficient. Modern EMM encompasses four integrated capability areas: Mobile Device Management (MDM), Mobile Application Management (MAM), Mobile Content Management (MCM), and Mobile Identity Management (MIM). As the scope of endpoint management expanded to include laptops, desktops, wearables, and IoT devices, many EMM platforms came to be marketed as Unified Endpoint Management (UEM).

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