Business performance management
| Discipline Overview | |
|---|---|
| Other names | Corporate Performance Management (CPM), Enterprise Performance Management (EPM) |
| Core objective | Optimization of business results and alignment with strategy |
| Methodologies | |
| Frameworks | Balanced Scorecard, Six Sigma, OKR, Total Quality Management |
| Key Metrics | KPIs, ROI, ROE |
| Technical Components | |
| Tools | Business intelligence, Data warehousing, Data mining |
| Cycle | Plan, Act, Monitor, Analyze |
| Business administration |
|---|
Business performance management (BPM) (also known as corporate performance management (CPM) enterprise performance management (EPM),) is a management approach that uses processes and analytical tools intended to measure whether a business organization's activities and output output meets an organization's goals. BPM is associated with business process management, a larger framework managing organizational processes.
Performance management may focus on the performance of an entire organization, a department, an employee, or the processes in place to manage particular tasks. Performance standards are set by senior leadership and task owners which may include expectations for job duties, timely feedback and coaching, evaluating employee performance and behavior against desired outcomes, and implementing reward systems. BPM can involve outlining the role of each individual in an organization in terms of functions and responsibilities.